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Terms and Conditions

Web Site Terms and Conditions

The BikeStig (referred to below as TBS) websites were developed and are maintained by Soarent Publishing. These terms and conditions apply to the content and services offered on this web site.

Copyright © Soarent Publishing (A.B.N. 896 994 16331) – All Rights Reserved. This Website and all its content (including all information in text, graphical, video and audio forms, images, icons, software, design, applications and other elements available on or through the Websites) are the property of Soarent Publishing, and are protected by international copyright laws. Your use of the Website does not transfer to you any ownership or other rights in the website or its content.

Use of This Site

These Terms & Conditions govern your use of our website. By accessing or using any part of our website you accept these Terms & Conditions in full.

If you do not agree with any part of them then you should stop using the Site immediately.

Accessibility

We have made reasonable efforts to ensure that the Site is accessible from a wide range of computers and browsers. However, we cannot absolutely guarantee that you will be able to access the Site if you change the hardware/software you are using and we do not accept liability if you are unable to do so.

We may suspend access to the Site without notice for any reason, for example, to carry out maintenance and update information on it.

Accuracy of Information

We do our best to ensure that the information provided on the Site is up to date and accurate. However, as some of the information on this Site is provided by third parties we cannot guarantee this.

We use reasonable endeavours to correct any errors or omissions as soon as practicable after being notified of them. If you intend to rely upon any information presented on the Site, are responsible for checking its validity and accuracy and ensuring that it meets your specific requirements.

To the extent permitted by the applicable law, we disclaim all warranties and representation (whether express or implied) as to the accuracy of any information contained in the Site.

Links to Other Sites

Our website may contain links to enable you to visit other websites that are not owned or controlled by TBS or Soarent Publishing.

However, once you have used these links to leave our site, you should note that we do not have any control over that other website. We are not responsible for the content, security or performance of any other websites to which this Site has links. (we do not endorse any products or services advertised on them)

Please be aware that these sites have their own Terms and Conditions (including privacy policies) and that TBS and Soarent Publishing are not responsible for their business practices. We therefore encourage you to read the Terms and Condition of all sites and in particular those that collect personal information. We cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by our privacy policy.

Data Protection

We are committed to protecting your privacy. Our privacy practices are set out in our Privacy Policy.

Disclaimer

TBS and Soarent Publishing make every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it won’t cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website and screen out anything that may damage it. TBS and Soarent Publishing shall not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.

Liability

We shall not be liable or responsible for any kind of loss or damage that may result to you or a third party as a result of your or their use of our website.

Subject to this, our liability to you in relation to the use of our website or under or in connection with these Terms & Conditions, whether in contract, tort (including negligence) or otherwise, will be limited as follows:

  • 1. To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature
  • 2. We will not be liable for any consequential, indirect or special loss or damage
  • 3. We will not be liable for any loss of profit, income, revenue, anticipated savings, contracts, business, goodwill, reputation, data or information
  • 4. We will not be liable for any loss or damage arising out of any event or events beyond our reasonable control

Any disclaimers and exclusions of liability in these Terms & Conditions shall not apply to any damages arising from death or personal injury caused by the negligence of Soarent Publishing or any of its employees or agents or fraud.

These disclaimers and exclusions shall be governed by and construed in accordance with Australian Law. If any provisions of these disclaimers and exclusions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

Jurisdiction

This website, any content contained herein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with Australian Law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of Australia. All contracts are concluded in English.

Visitor Conduct

We want visitors and users to enjoy their visit to the TBS website and in order to maintain a safe and secure environment; we ask that you use the website in good faith and follow these Terms and Conditions at all times.

You must not misuse the website and this includes without limitation, hacking or other means of gaining illegal or unauthorised access to other computers.

Visitors agree to use the web site only for lawful purposes and are prohibited from posting on the web site any unlawful, harmful, threatening, abusive, harassing, defamatory or obscene material of any kind, including, but not limited to, any material which encourages conduct that would constitute a criminal offence, give rise to civil liability or otherwise violate any applicable local, national or international law.

Online Safety

Soarent Publishing is committed to creating a safe online shopping environment for all of its customers and understands that it is an offence to sell age rated products to someone who is below the legal age limit for purchasing such products.

Therefore, by placing an order for a product where an age restriction warning is displayed, you are confirming that you are over the required age.

Use of this website from outside Australia

Unless otherwise specified, the materials on this website are directed solely at those who access this website from the Australian mainland. TBS and Soarent Publishing make no representation that any goods and/or services referred to in the materials on this website are appropriate for use, or available, in other locations. Those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable.

Breaches of these Terms and Conditions

Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, we may take such action as we deem appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website and/or bringing court proceedings against you.

Variation

We reserve the right to amend the contents of the Site and the Terms & Conditions from time to time.

Terms and Conditions for Services

Product Exchanges

For all apparel on this site, size information is provided in detail. Please choose your purchase carefully and check that you are ordering correct sizes. An exchange of products purchased of the wrong size will only be made under the following conditions:

  • An exchange request is received in writing by Soarent Publishing ( email via therealbikestig@gmail.com ), and
  • Goods are returned (to PO Box 634, Edge Hill, Qld 4870 Australia) in new condition, and
  • Postage for replacements is paid in advance (via Paypal) by the requester.

Course Refunds

A full refund for purchase of a training product will only be made under the following conditions:

  • A refund request is received in writing by Soarent Publishing ( email via therealbikestig@gmail.com ) within a 24 hour cooling off period which commences upon your payment of training fees
  • Refunds are only paid in Australian dollars, and refunded onshore by bank transfer or offshore by telegraphic transfer at the prevailing currency exchange rate
  • Neither TBS nor Soarent Publishing are liable for any variance created by foreign exchange rate fluctuations